FAQ

Enabling cookies

If you’ve disabled cookies in your browser and would like to enable them to enhance your experience online, please follow the following instructions:
To enable cookies in Internet Explorer:

1. On the Tools menu, click "Internet Options".
2. Click the "Privacy" tab.
3. Either pull the slider all the way to the bottom to accept all cookies, or
4. Click "Advanced" and check "Accept" under both First-party Cookies and Third-party Cookies.

You can read more about cookies within the privacy & legal section.

Overcoming ordering difficulties

If you experience any problems placing an order, please check the following:
-Have your credit/debit card details have been entered incorrectly or has the card expired?
- Do your credit card payment details match your billing address? If not, please update your billing address under my account, and retry ordering.
-Did you lose internet connection or leave the omorovicza.com website before order completion? You must stay online and on our website until we receive the order and the website directs you to an order confirmation page. If you did not see a confirmation page and/or have not received a confirmation email, your order was not received by us. Please try ordering again.

Should the problem persist, please contact us, and we will work to resolve your issues.

Mailing list subscriptions

Our newsletter is an optional feature which can be opted into (or out of) during the registration process, and within the personal settings page.