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RETURNS

Returns policy & shipping returns
Purchases made on www.omorovicza.com can be returned and are eligible for a refund (if product is unused) or online credit (if the product has been used). Products must be returned within 7 days of order receipt. Missing orders must be reported within 20 days after placing order. View all terms and conditions here.

Original shipping fees (if applicable) and return shipments can not be reimbursed, unless the return was a result of our error.
Shipping Return Items
Contact info@omorovicza.com to register your return and obtain the return shipping address. Package your return item(s) in the original packaging (if available). Include the original shipment paperwork, or note with the order number. Ship to the return address provided. Upon arrival, your order will be reimbursed / online credit issued and you will be notified by email.

Returns must include any promotional items associated with the returned product. Pengo Loyalty points will be removed when the refund is processed. All refunds are subject to validation and approval at Omorovicza’s discretion.