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Privacy & Legal



These Terms and Conditions (“Terms”) are the terms and conditions on which Omorovicza Cosmetics Limited (“we”, “us” or “our”) agrees to sell products on this website (“Website”).

Omorovicza Cosmetics Limited a company registered in England and Wales (company number 06322816) whose registered office is at Space One, Beadon Road, London, England, W6 0EA.

The VAT registration number of Omorovicza Cosmetics Limited is 935841306.

  1. We recommend reading these Terms (as well as our Privacy Policy and Website Browsing Terms) carefully prior to placing any orders on this Website.
  2. By accessing, using or viewing this Website, you are acknowledging that you have read, understood and agree to these Terms, our Privacy Policy and Website Browsing Terms.
  3. These Terms might be updated from time to time so please check back frequently and refrain from using the Website if you do not agree to the changes. Any changes to the Terms are effective when they are posted to the Website
  4. We have done our best to ensure your use of the Website is an enjoyable and trouble free one and that your rights and privacy have been respected. Should you feel this is not the case, please let us know how we can improve our service to you by contacting us.
  5. The products available on the Website have been designed for personal use only. The selling of products and samples purchased from us or otherwise received from us is forbidden. We reserve the right, without notice, to cancel orders should we believe the customer is in breach of this paragraph 5.
  6. While we make every effort to describe and display products as accurately as possible, you should be aware that the colour and appearance on your computer may be at variance with the actual colour and appearance.
Eligibility to purchase
  1. All users of the Website must be at least 16 years of age or, if you are resident in a jurisdiction where the minimum age to form a legally binding contract is greater than 16 years of age, you must be at least that minimum age.
  2. If you wish to place an order online, you will be required to register with us. The personal information you provide must be true, accurate and current. If your personal information changes, please immediately update your account profile online. We reserve the right to suspend or cancel your account if we believe your account details are inaccurate.
  3. When ordering, you will be required to provide payment details. The details provide must be valid and correct and you must be the person referred to in the billing information provided.
Online orders and formation of contract
  1. Ordering goods online could not be simpler - just enter your shopping bag page with your products of choice and follow the simple instructions. You will be able to review your order details on the confirmation page and will submit the order only once your have clicked on the ‘place order’ button.
  2. You will receive email confirmation providing you with all the details of your order. If you do not receive an email please contact our customer support.
  3. The display of products and prices on the Website constitutes an invitation to treat only. The email confirmation of your order does NOT confirm that we accept your order, it just confirms that we have received your order. No contract shall come into existence unless and until we accept your order. We reserve the right to accept or reject any order for any reason, for example without limitation:
    1. if we are unable to process your payment;
    2. if shipping restrictions apply to our products in your region;
    3. if an item is out of stock or withdrawn from sale (we reserve the right to withdraw any product displayed on the Website at any time before your order is accepted); or
    4. if you do not meet the requirements of these Terms.
    If, for whatever reason, we are unable to fulfil your order, we will contact you via email.
  4. You will receive an additional email confirming our acceptance of your order when your order has been dispatched.
  5. As and when we accept your order, the contract shall be to the exclusion of all other terms, conditions and representations whether written or oral.
Prices and payment
  1. All prices on the Website shown in Pounds Sterling (£) or Euros (€) and are inclusive of VAT at the current rate and other applicable taxes. All prices on the Website shown in US Dollars ($) do not include VAT or other applicable taxes.
  2. All prices are exclusive of delivery charges.
  3. The delivery charges shown on the Website are inclusive of VAT and other applicable taxes.
  4. Payment must be in Pounds Sterling (£), Euros (€) or US Dollars ($) and may be made using credit/debit card (Visa or Mastercard) or Omorovicza gift certificate. You confirm that the credit/debit card or gift certificate used in the transaction belongs to you.
  5. Customers paying with a credit card of a currency other than Pounds Sterling (£), Euros (€) or US Dollars ($) will be charged in accordance with the exchange rate applicable on the date the credit/debit card company processes the transaction.
  6. The placement of an order authorises us to perform credit checks, to transmit or to obtain information about you from/to third parties, to authenticate your identity, to validate your credit/debit card, and to authorise individual credit/debit card information.
  7. If your payment provider refuses to authorise payment to us or delays in doing so, we will not be liable to you for cancellation of your order or any delay in delivery.
Insurance & delivery
  1. We insure all packages sent to online customers. Risk in the products passes to you on delivery.
  2. Our aim is to dispatch all orders within two working days of the order being placed.
  3. The estimated delivery times shown on the Website are for guidance purposes only and we shall not be liable for any delay in delivery.
  4. If any of the products you order is temporarily unavailable, we will send the whole order as soon as all the items in your order are available.
Cancellation and Return
  1. If for any reason you wish to cancel your order you may do so up to the expiry of 7 working days beginning with the day after the day on which you receive the product(s) by giving us written notice in accordance with paragraph 35.

  2. Return:
    This policy is only applicable to purchases made online at; we are unable to process returns for purchases made from any other outlet. This policy is applicable for products not under any offer.
    Please find below the conditions for return or exchange of products:
    - If for any reason you are not satisfied (product does not meet your expectations or you do not like the gift you’ve received), you may return any item in its original condition within 7 working days from the day of delivery. The product(s) must be returned to us in the same condition as that in which you received it (with any seals and shrink-wrap intact).  You will be refunded for your products. Please note that return costs might not be reimbursed.
    - For the return of a Beauty Set purchased online, please note that you will be able to ask for a full refund only if you’re returning ALL products from the set in their original condition (with any seals and shrink-wrap intact). However if one of the products is damaged, faulty or incorrect, please contact our customer service here send us back the product for a free replacement.
    - Refunds will only be made against the original credit/debit card used for purchase.
    - Omorovicza cannot accept items back that have been opened or used unless the product is damaged or defective.
    - Please note that you must retain proof of postage for all returns.
    - Your return request will be processed promptly.
    - Returns are processed within 5-6 business days of receipt (depending on country of residence).
    - An email will be sent to confirm the receipt and processing of your return request.

    Important: If you wish to return a product which has been bought at a discounted price, you must return all items of the offer. i.e. Refunds will only be made when all products of offer have been returned. For more information please contact customer service

  3. Original shipping and handling charges are non-refundable.
Damaged, defective and incorrect products
  1. If any products are damaged, defective or incorrect, we will refund the price for the products (in the same form of payment originally used for purchase) as follows:
    1. you should contact us within 7 days of receiving the product(s) specifying your order number, the product(s) you wish to return and the reason for the return (damaged, defective or incorrect item) and we will organise the return shipment;
    2. you should return the product(s) to us within 7 days of receiving communication from our returns department, in the original transportation box (if you no longer have the original transportation box, please include the name of the person who ordered the items and the order number in the sender field on the package);
    3. you should pay the postage and packing for the returned product(s) and we recommend that you obtain proof of posting.
  2. We will check all items returned as damaged, defective or incorrect. If they are damaged, defective or incorrect we shall reimburse your postage costs. If we find no fault, we reserve the right to re-charge you for the item(s) and to recover our fees and expenses from you.
Limitation of liability
  1. Nothing in these Terms shall exclude or limit our liability for death or personal injury due to negligence.
  2. To the fullest extent permitted by law, we shall not be liable to you under these Terms for any loss of profits, business, contracts, anticipated savings, wasted expenditure, goodwill or revenue or for any indirect or consequential loss or damage whatsoever howsoever arising out of or in connection with the performance of any contract or any breach by us thereof.
  3. Subject to paragraph 31, our liability under these Terms shall be limited to a sum equivalent to the price paid by you.
  4. We shall not be liable to you for any loss or damage arising as a result of our being prevented from performing our obligations under these Terms by reason of circumstances beyond our reasonable control.
  1. Any notice or other communication required to be given under these Terms by you to us shall be via email at, or in writing, posted to us at Omorovicza Kozmetikai Kft, Andrassy Út 2, 1061, Budapest, Hungary. We recommend that you obtain proof of posting. Any notice sent by e-mail shall only be valid if acknowledged by us in writing.
Governing law & jurisdiction
  1. These Terms and all contracts entered into are governed by English law and the parties agree to submit to the jurisdiction of the English Courts.



Privacy Notice

Omorovicza know that you take the privacy of your information and how it used and shared very seriously, and we will only use your personal information in accordance with the current data protection law in the UK and this privacy policy. This notice describes the Omorovicza privacy policy and how we aim to repay the trust you have shown by sharing your personal data with us.

This policy applies to all the websites we operate, our use of emails, telephone calls and text messages for marketing purposes, and any other methods we use for collecting information. It covers what we collect and why, what we do with the information and what we won’t do with the information.

This privacy policy only applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

We may update this privacy policy from time to time by publishing the amended version on our website.

Owner and Data Controller
Omorovicza Andrassy ut 45 Budapest, Budapest 1061 Hungary

Owner contact email:

Your personal information

• Our primary reason for collecting information about you is to make your Website visit a convenient and enjoyable experience.

• Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, gender, date of birth, phone number, email address, password (encrypted), country, User ID, billing address, shipping address, data relating to the point of sale e.g. order history, skin type, skin concerns, various types of Data, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and geographic position.

• Your login information and browser details are retained to help Omorovicza solve any technical issues you may face online.

• The use of your data is in accordance with the Data Protection Act 2018.

• To protect your information we ask you to verify your identify with your email and password.

• Credit/debit card details are only processed by our payment partner (Sagepay) to process your order.

Use of your personal information

Choice / opt-in and opt-out

    If you do not wish Us to use your data as set out above, please leave the relevant boxes, situated on the form which We used to collect your data, blank/unticked.

    If you no longer wish to receive email or other promotional materials from Us, you may opt-out of receiving these communications at any time by one of the following methods:

  1. • by Emailing with ‘unsubscribe’ in the subject line;
  2. • by using the opt out boxes on the response form and submitting it;
  3. • by writing to:
    Omorovicza, Andrassy ut 45,Budapest, Budapest 1061, Hungary;

  4. OR

  5. Omorovicza, 165 Kensigton High Street, W8 6SH;
  6. by calling us on +448081649338
Sharing your information

    We may share your information for any of the purpose set out above with any member of the (Company) group, carefully chosen business partners who provide products or services through Omorovicza and Our service providers and agents who perform services on Our behalf, such as warehousing and distribution partners. Marketing agencies and data management firms may receive anonymised data.

    We may also disclose your personal information to third parties, if We are under a duty to disclose or share your personal data for legal or regulatory purposes, in relation to existing or future legal proceedings, for the prevention of fraud/loss or to protect the rights, property, safety of Omorovicza, Our customers or others.

What are your rights

    We endeavour to process all personal data in line with Your rights under the GDPR. In particular, You have the rights to:-

    •Withdraw Your consent to Our processing Your personal data at any time. You can do this at any time by contacting Us at In certain circumstances, We can process Your personal data without Your consent in line with the lawful processing requirements in GDPR. These include (amongst other reasons) where processing is necessary to comply with a legal obligation, or to protect your vital interests.

    •Ask Us to rectify inaccurate or incomplete personal data. We would seek to rectify the data as soon as possible and usually within one month unless the request is complex.

    •Ask Us to erase Your personal data. This is commonly referred to as the right to be forgotten. This right is only applicable where there is no compelling reason for the continued processing of Your personal data. There are some circumstances where this right to erasure does not apply and in such cases We would notify You of the reason(s) why We need to retain Your personal data (unless prevented to do so by law).

    •Restrict processing of Your personal data where, for example, the data is inaccurate, being processed unlawfully or where the data is no longer relevant to the specific purpose for processing. In such cases, We would retain the data but We would not process it further without Your consent, or if processing your data is for establishing, exercising or defending a legal claim, or for the protection of rights of other individuals, or for public interest reasons. In such circumstances, We would let You know that We intend to lift the restriction on processing Your personal data.

    •Request access to Your personal data via a subject access request. Your request should be made to Us in writing and We may ask you for proof of your identity before providing You with the data. There is usually no fee for making such a request however, in limited circumstances, We can charge an administrative fee (which will be based on the administrative cost of providing the information).

    •You have the right to ask Us not to process Your personal data for marketing purposes (including profiling). We will usually inform You (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting us at

    • Obtain and reuse Your personal data for Your own purposes across different services (right to data portability). This right is only applicable to data that You have provided to Us, where We are processing the data based on Your consent or for the performance of a contract and when the processing is carried out by automated means. Where this right applies, the data will be provided to You in a structured, commonly used and machine-readable format.

    Whenever the processing of your personal data requires your consent then you will be given the opportunity to opt-in or opt-out to having your contact details used as set out above, at the time your details are submitted.

    For example, when you request product information, you can tell Us when you provide your details if you do not want to receive any other information from Omorovicza or Our retail partners, or you can let us know how best to get in touch with you with information that may be of interest.

    We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our company in conducting and managing our business and providing you with the best services and products in the most secure way. These interests include:

    • To ensure that content from Our site is presented in the most effective manner for you and for your computer;

    • To provide you with information about Our products, services and offers which we feel may interest you, where you have consented to be contacted for such purposes;

    • To contact you regarding your opinions on Our products and services which may be used for marketing, research and analysis, where you have consented to be contacted for such purposes.

    • To help Us identify you when you contact or visit Us.

    • For general administration purposes.

    • To help Us improve the quality of Our products and services.

    • To help Us detect and prevent fraud.

    • To help Us recover debts.

    • To carry out analysis and customer profiling.

    • When you communicate with us for customer service or other purposes (e.g., by emails, faxes, phone calls, tweets, etc.), we retain such information and our responses to you in the records of your account.

    When we process your personal data for our legitimate business interests we always ensure that we consider and balance any potential impact on you and your rights under data protection laws.

    You have the right to lodge a complaint with a supervisory authority, which is the data protection regulator in the EU member state in which you wish to make the complaint. A lost of these supervisory authorities can be found on the EU Commission website,

    If you reside in the UK, this is the Information Commissioner’s Office.


    ‘Cookies’ are pieces of information which are stored on your computer by your web browser. Most browsers automatically accept cookies, but you can change your settings to prevent them and even delete the cookies currently on your computer. Should you decide to turn off the cookies, you will still be able to access most of the features on our Website, including the option to make a purchase. You can find more information about cookies at

    We use cookies to track your use of the Website, to record the contents of your shopping bag and to provide you with content that is relevant to your interests.

How We use the information We collect

    We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our company in conducting and managing our business and providing you with the best services and products in the most secure way. These interests include:

  1. To ensure that content from Our site is presented in the most effective manner for you and for your computer;
  2. To provide you with information about Our products, services and offers which we feel may interest you, where you have consented to be contacted for such purposes;
  3. To contact you regarding your opinions on Our products and services which may be used for marketing, research and analysis, where you have consented to be contacted for such purposes.
  4. To help Us identify you when you contact or visit Us.
  5. For general administration purposes.
  6. To help Us improve the quality of Our products and services.
  7. To help Us detect and prevent fraud.
  8. To help Us recover debts.
  9. To carry out analysis and customer profiling.
  10. When you communicate with us for customer service or other purposes (e.g., by emails, faxes, phone calls, tweets, etc.), we retain such information and our responses to you in the records of your account.
  11. When we process your personal data for our legitimate business interests we always ensure that we consider and balance any potential impact on you and your rights under data protection laws.

    If you have any concerns about the processing described above, you have the right to object to this processing.

    How you can edit your personal information

      All your personal information is accessible under the ‘my account’ section of the Website. The only way for you to change information is through my account – we cannot accept direct contact to change details due to security and fraud reasons


      14. Our Website is designed to be used by adults. We do not knowingly collect personal information of children (if its found a person has contacted us of age 13 and under it will be advised the order or conversation cannot continue and records will be immediately deleted.

    Email privacy

      Placing an order on our Website will automatically result in emails from us confirming the order and informing you of the shipment of your products. Upon registration and within your account profile you have the option to receive additional emails with information which we feel would be in your interest. Should you feel you no longer want to receive these emails, please follow the unsubscribe instructions at the bottom of the emails or update your email preferences within your account profile.


      Any suggestions, ideas, inquiries, feedback or other information you provide us with (collectively “submissions”) will be treated as non-proprietary and non-confidential. Subject to the terms of the privacy policy, you hereby grant us full ownership of the submission, to use in any way we see fit.



Your obligations and responsibilities
  1. To access or use this Website you must be in comply with these Web Browsing Terms and act in accordance with law and in good faith.
  2. We encourage you to leave helpful ratings and reviews on our product pages about your experience. Omorovicza reserves the right not to post a product review, or to remove a previously posted product review, for any reason, including:
    -the review contains profanity, spiteful remarks, personal contact information, links to other websites, solicitation, or “spam”
    -the review is unrelated to your experience using the product
  3. You may not impair the Website’s performance or operation in any way.
  4. Any persons found negligently or wilfully breaching these Web Browsing Terms shall be liable for all the losses and damages that this may cause to Omorovicza Cosmetics Limited, our affiliates, partners and licensors.
  5. You agree not to interfere or attempt to interfere with the normal functioning of this website by any means, including the use of any software robots, spiders, crawlers or similar data gathering/extraction tools.
Press articles
  1. We do not accept any responsibility whatsoever for any endorsements by third parties displayed on this Website. All articles reproduced here are presented as they were by the original publisher. Any false claims or endorsements are the responsibility of the original publisher.
Website links
  1. Our Website and emails may provide links to third party websites. We do so solely as a convenience to you and for your informational purposes only. We have not reviewed the external websites we link to and are in no way responsible for the content or accuracy of such content, the availability of such external websites and we do not endorse, support or approve of these external websites in any way. If you decide to access these external websites, you do so at your own risk.
  2. External websites may not in any way:
    1. replicate our content;
    2. suggest that we are endorsing their products/services;
    3. misrepresent their relationship with us;
    4. contain material that may be considered as offensive or illegal: nor
    5. portray us or our products or our services in a false, misleading, derogatory or otherwise offensive manner.
  3. We may, at our discretion, request that you immediately remove any link to our Website and, upon receipt of our request, you shall immediately remove the link.
Intellectual property
  1. It is our policy to enforce our intellectual property rights to the fullest extent of the law. All information and content present on our Website, including the Website’s ‘look and feel’, trade marks, images, logos, videos, product names and button icons is the property of Omorovicza Cosmetics Limited.
  2. Requests for permission to reproduce any of our content should be sent to us.
  1. This Website is presented “as is” and the material displayed on it is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude:
    1. all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
    2. liability for:
      1. interruption of business;
      2. delays or interruptions in accessing the Website; non-delivery,
      3. mis-delivery, corruption, destruction or modification of data;
      4. loss or damage arising from dealings with or the presence of off-website links on the Website;
      5. computer viruses, system failures or malfunctions which may occur in connection with your use of the Website including without limitation during hyperlink to or from third party websites; and
      6. any direct, indirect or consequential loss or damage incurred by any user in connection with our Website.
    This paragraph 11 does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Governing law and jurisdiction
  1. Your use of our Website is governed by English law and the parties hereto submit to the jurisdiction of the English courts.
  1. You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Website.
Contacting us for more information
  1. If you have any queries or comments regarding the content of our Terms & Conditions of Sale, Privacy Policy or Web Browsing Terms please do contact us.